Ask The Experts 2014-2015: The Appraisal Process from Start to Finish

Continuing the 'Post-Delivery' Client Relationship - Recorded Program
Cole Ferry, W.C. Ferry & Associates
2 CE Credits

Balancing former clients’ questions, feedback, and concerns can be difficult for the practicing appraiser. What happens after you deliver the completed appraisal to your client? How do you maintain strong relationships and positive word-of-mouth about you and your business? What happens if there is an unsatisfied customer? Using specific examples and case studies, Cole Ferry, Accredited Member of the Appraisers Association, will answer these questions and address best practices for following up with clients after donation, insurance, and estate appraisals.

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